![]() ![]() Instead, Word uses a file called Word.OfficeUI. Regards, Yuki Sun Please remember to mark the replies as answers if they helped. Some people have a mailbox size of more than 20 GB but this is the first time that I encounter such an issue and it is hard to find anything similar as all the search results end in tips or guide on how to set up an out of office. If you are using Word 2010 or a later version, then the QAT file no longer exists. Besides, I noticed that High Sierra 10.13.1 is not the latest version of Mac OS, how about upgrading to the new version of Mac OS to check the result I tried to test in my Outlook fro Mac 10) on High Sierra 10.13.3, but didnt see the issue. The only issue that could be is that his mailbox size is too big and as most people don't work with a local PST archive, I would need to verify the current size of it but I assume it is above 3-6 GB at the moment. ![]() ![]() The mails are hosted on our Exchange 2016 server however I guess since this is happening in outlook before the mail was even send it is related to his outlook / office. You recieve a mail from to your address When you click on reply (all) outlook tries to send the mail to instead of are using office 365 and his outlook is version 2019 / the current Microsoft 365 version. It doesn't make a difference if he clicks on reply or reply all. ![]() However in an earlier mail, when he does the same, it sets the sender (the person who send the mail) correctly. He got a mail from someone and when he tries to reply to it, the reply mail sets him (the reciever) as the target in the "To"-field. I was called to a user who has a peculiar issue in outlook. ![]()
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